Digital Commerce

We turn data into value for your business

At Cosonas, we specialise in advanced digital commerce solutions that empower businesses to build, optimise, and expand their e-commerce operations. Our services focus on delivering seamless functionality, robust security, and sustainable growth, ensuring your digital commerce platform meets the demands of today’s competitive marketplace. 

Our Digital Commerce Solution

Our Digital Commerce Solution

Ensure your software aligns with the highest standards through our tailored solutions. We cover every aspect, from automated and manual testing to performance evaluations and user acceptance testing. Our mission is to provide stable, reliable, and user-friendly applications that exceed expectations.

We design and build scalable e-commerce platforms tailored to your business requirements. From single-brand online stores to multi-vendor marketplaces, our platforms are built for high performance, secure transactions, and smooth integration with your existing systems, making it easy for you to scale your business. 

Our mobile-first approach ensures a smooth shopping experience across all devices. We develop responsive e-commerce sites and custom mobile apps, optimising each platform for speed, user-friendliness, and mobile payments to make your store accessible and engaging for mobile shoppers. 

With secure, multi-currency payment gateway integration, we make transactions straightforward and reliable. Supporting a variety of payment methods, our solutions increase customer trust, reduce cart abandonment, and improve conversion rates by delivering a seamless checkout experience. 

Beyond platform development, we help you connect digital marketing tools like SEO, analytics, social media, and personalised content delivery into your e-commerce setup. This integration helps attract and retain customers, maximising ROI through targeted, data-driven strategies. 

Our ongoing optimisation and support services ensure your platform remains fast, secure, and competitive. From performance tuning and feature upgrades to security updates, we help maintain your e-commerce operations, keeping you adaptable in a dynamic digital landscape. 

Digital Commerce services we offer

We create robust e-commerce platforms tailored to your specific business needs. From custom online stores to multi-vendor marketplaces, our platforms are designed for scalability, performance, and seamless integration with your existing systems.

We develop mobile-first e-commerce solutions that provide your customers with a smooth shopping experience on any device. Our mobile commerce services include responsive design, mobile app development, and mobile payment integration to ensure your store is accessible and user-friendly.

We integrate secure and reliable payment gateways into your e-commerce platform, supporting multiple payment methods and currencies. Our solutions are designed to enhance customer trust and facilitate seamless transactions, leading to higher conversion rates.

Our services extend beyond platform development to include digital marketing integration. We implement tools for analytics, SEO, social media marketing, and personalized content delivery, helping you attract and retain customers while maximizing ROI.

We provide ongoing optimization and support services to ensure your digital commerce platform remains fast, secure, and competitive. This includes performance tuning, security updates, and feature enhancements to keep your e-commerce operations running smoothly.

Our Delivery Process:

Our Delivery Process:

Process

Consultation & Needs Assessment

We begin by assessing your business goals, customer needs, and desired outcomes for conversational AI. Together, we define key performance indicators (KPIs) and set a clear roadmap that aligns with your vision.

2 Weeks

Solution Design & Customization

With insights gathered, we design a custom AI solution that includes conversation flows, relevant use cases, and an AI model blueprint. This ensures the system is tailored to deliver an engaging and brand-consistent user experience.

2 weeks

AI Development & Training

Our team builds and trains AI models using machine learning and NLP, focusing on accurate intent recognition and response. Through continuous testing, we refine the AI to handle varied interactions effectively.

6-8 weeks

Integration & Deployment

We integrate the AI into your platforms, ensuring compatibility and smooth data flow across web, app, and CRM channels. The solution is fully secured and ready to engage users.

3-4 weeks

User Testing & Iteration

After deployment, we conduct real-world user testing to collect feedback and refine conversation flows, ensuring a high-quality user experience.

2-3 weeks

Launch & Training

With the solution fully tested, we assist in launch preparations and train your team on the AI’s functionality, best practices, and support protocols for smooth adoption.

2 weeks

Ongoing Support & Optimization

We monitor performance metrics and user feedback post-launch, retraining models and updating flows as needed to maintain optimal performance and alignment with evolving requirements.

2-3 Weeks

Industries

Retail

Cosonas provides software for physical stores, online shops, and stores that combine both. This software helps these businesses simplify their sales processes and daily operations, making it easier for them to interact smoothly with customers both online and in person.

Automotive

Cosonas creates solutions to make business processes and customer interactions easier for vehicles manufacturers, original equipment manufacturers (OEMs),  car-parts, dealerships, maintenance providers, car-sharing services, and technology suppliers.

Healthcare

Cosonas helps healthcare institutions by offering services such as advice, software development, system setup, support, and updates for health technology solutions. These services aim to improve patient care, ensure accurate diagnostics, provide personalized treatments, and enhance the efficiency and working conditions within the organization.

IT & Project Management

Cosonas helps healthcare institutions by offering services such as advice, software development, system setup, support, and updates for health technology solutions. These services aim to improve patient care, ensure accurate diagnostics, provide personalized treatments, and enhance the efficiency and working conditions within the organization.

We Create Bespoke

CRM Solutions

We're your strategic tech partner, ensuring smooth solution launches and maintenance while guiding your strategic decisions. ​

We're your strategic tech partner, ensuring smooth solution launches and maintenance while guiding your strategic decisions.

Custom B2B E-commerce Platform with Advanced Ordering Capabilities

For a B2B enterprise, we developed a custom e-commerce platform that featured advanced ordering capabilities, including bulk ordering, personalized pricing, and integration with the company’s ERP system. The platform enabled the business to streamline its sales processes, improve customer satisfaction, and increase order volume.

Omnichannel Retail Solution with Unified Customer Experience

We designed an omnichannel retail solution for a mid-sized retailer looking to unify its online and offline customer experiences. The solution included a responsive e-commerce website, a mobile app, and in-store digital touchpoints, all connected through a centralized CRM system. This allowed the retailer to deliver consistent and personalized experiences across all channels, boosting customer loyalty and sales.

We Customise Existing

CRM Platforms

We've had the pleasure of using different platforms and are truly proud of the successes we've accomplished .

View our portfolio →

Microsoft Dynamics 365

Unified communication apps

View case study

Saleforce

Unified communication apps

View case study

View case study

View case study

View case study

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