Our data consulting services are designed to help you quickly get to the heart of the data, producing the necessary solutions for your problem. We can help pinpoint where your challenge sits and suggest ways of pragmatically solving it using best-of-breed processes and/or tools.
Leveraging cutting-edge NLP and machine learning models, we build conversational interfaces that understand and respond to human language with accuracy and adaptability.
Our team ensures seamless integration of Conversational AI into your existing platforms—whether web, mobile, or social media—providing an omnichannel experience for users.
Cosonas provides software solutions for physical, online, and hybrid retailers, streamlining inventory, transactions, and customer engagement for a seamless shopping experience both in-store and online.
For automotive businesses, Cosonas offers solutions that optimize supply chains, service scheduling, and inventory management, empowering manufacturers, dealerships, and service providers to improve efficiency and customer relationships.
Cosonas supports healthcare providers with technology that enhances diagnostics, treatment planning, and resource management, improving patient care and operational efficiency.
We conduct an initial analysis to identify and assess available data sources, including corporate data assets and public databases, to ensure their reliability and relevance.
Based on our technical and business assessments, we select an appropriate technology stack, design the architecture of the solution, and outline an implementation strategy. We may also develop a Proof of Concept (PoC) to validate feasibility, economic viability, and potential constraints.
We preprocess data by cleansing, annotating, and transforming it as needed. Subsequently, we establish evaluation criteria and employ supervised, unsupervised, and reinforcement learning methods to train AI models. We may build an ensemble of models to achieve optimal performance.
Once trained, we integrate the AI model into your software architecture to power AI-based modules and functionalities. The AI solution is then deployed either on-premise or in a cloud environment, ensuring seamless operation.
Process
We begin by assessing your business goals, customer needs, and desired outcomes for conversational AI. Together, we define key performance indicators (KPIs) and set a clear roadmap that aligns with your vision.
With insights gathered, we design a custom AI solution that includes conversation flows, relevant use cases, and an AI model blueprint. This ensures the system is tailored to deliver an engaging and brand-consistent user experience.
Our team builds and trains AI models using machine learning and NLP, focusing on accurate intent recognition and response. Through continuous testing, we refine the AI to handle varied interactions effectively.
We integrate the AI into your platforms, ensuring compatibility and smooth data flow across web, app, and CRM channels. The solution is fully secured and ready to engage users.
After deployment, we conduct real-world user testing to collect feedback and refine conversation flows, ensuring a high-quality user experience.
With the solution fully tested, we assist in launch preparations and train your team on the AI’s functionality, best practices, and support protocols for smooth adoption.
We monitor performance metrics and user feedback post-launch, retraining models and updating flows as needed to maintain optimal performance and alignment with evolving requirements.
Cosonas is known for being a reliable tech partner. With our skills and years of experience, we help companies launch successful products, gain user approval, and achieve industry recognition.
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