Privacy Policy

1. Introduction

This Privacy Policy explains how Cosonas Ltd ("Cosonas", "we", "our", or "us") collects, uses, and protects your personal information when you use our website, products, and services.

2. Information We Collect

We may collect:

• Contact information, such as name, email address, phone number, and company details.
• Account and billing information necessary to provide contracted services.
• Technical data, including IP address, browser type, device data, and usage analytics.
• Communications and project information you share with us while requesting support or services.

3. How We Use Your Information

• Deliver and improve our consulting, development, and IT services.
• Respond to inquiries, schedule calls, and provide support.
• Manage contracts, invoicing, and legal obligations.
• Analyze website usage and performance to improve user experience.
• Send relevant service updates and marketing communications.

4. Legal Basis

Where required by law, we process personal data based on one or more legal grounds, including contractual necessity, legitimate interests, consent, and compliance with legal obligations.

5. Sharing and Disclosure

We do not sell personal data. We may share personal data with trusted service providers, professional advisors, regulators, or legal authorities where necessary to operate our business, comply with legal duties, or protect our rights.

6. Data Retention

We retain personal information only for as long as needed to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

7. Data Security

We use commercially reasonable technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, and destruction.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or transfer your personal data, and to withdraw consent where applicable.

9. Third-Party Services

Our website or services may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of third-party services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For privacy questions or data requests, contact us at hello@cosonas.com.